Shipping policy

Shipping policy

Do you ship worldwide?

We currently ship within the US and Canada only.

How much does shipping cost?

· For small items: Free shipping on orders over $120 USD, or a $10 USD flat rate per delivery.

· For oversized items or furniture: We offer free delivery within the San Francisco area. For all other locations, a flat rate of $50 USD per delivery applies.
Shipping costs will be calculated automatically at checkout.

What are your shipping and processing times?

· Processing Time: Orders are processed within 1-3 business days before shipping.

· Shipping Time:

1-3 business days for California customers.

4-8 business days for the rest of the US and Canada.

Where can I find my tracking number?

Once your order is shipped, you will receive an automated email with your tracking information. If you have not received your tracking details, please check your spam folder or contact us directly for assistance.

What happens if there are unexpected delays?

Sometimes, external factors like weather, holidays, or carrier issues may delay your order beyond the estimated delivery time. If your package takes longer than expected, don’t hesitate to contact us at info@lezihaus.com. Our support team is available Monday to Friday, 9 AM to 5 PM PST, and we’ll do our best to assist and resolve any concerns. Thank you for your understanding!